Kingdom Heroes - Empire's Ultimate Test will officially begin on June 11th at 11:00 (UTC+8).

After the announcement of the "Ultimate Test," we have received numerous messages and inquiries from our esteemed players.
To address your concerns, we've compiled this FAQ to provide clarity. If you still have questions, feel free to reach out to us.

Here are the FAQs for the "Ultimate Test":

Q: What are the basic details of this test?
A: This is a paid deletion test with all top-up functions available to players. Please note that all data will be deleted after the test, except for game accounts.

▶ Pre-download Time: Starts on June 10th at 12:00 (UTC+8)
▶ Test Period: June 11th 11:00 (UTC+8) –July 1st 11:00 (UTC+8)
▶ Test Type: Paid/Deletion Test
▶ Platforms: Android/iOS/PC/APK

Q: Is anyone able to join the test? Can I enter the game anytime after the test launch?
A: There is no registration needed for this test. Simply download the game, register for an account, and create your character when the server opens on June 11th at 11:00 (UTC+8)!

Q: Can I share my experience on social media platforms through live streaming, screenshots, or videos?
A: Yes, you can share your gameplay experience. However, please note that all content experienced during the "Ultimate Test" is still in the developmental version and does not represent the final game quality.

Q: How should I report issues and bugs encountered during the test?
A: Please capture screenshots or videos of the bugs and contact customer service through the following steps:

1. Click on the icon at the top right corner of the main game screen.
2. Select "User Center".
3. Choose "Contact Customer Service".

Our support team will promptly assist you with any issues.

Q: Can I use the game account from the previous "Closed Beta Test" to log into the game?
A: No, you can't. This test uses a new account and does not share any information with previous tests.

Q: How can iOS users top up during this test?
A: Due to regional and version differences, only some iOS versions allow in-game top-ups. If your version does not support in-game top-ups, you can use our official web store top-up.

▶ For detailed top-up instructions, please visit: https://sgw.uj.com.tw/news_inpage_con.php?news=0000008375&class=10&type

▶ For official top-up channels, please visit: https://www.userjoy.com/mp/member.aspx#/cash

Q: Where can I find the Top-up Rebate Rules and more related questions for the "Ultimate Test"?
A: Refer to the Top-up Rebate Rules for the "Ultimate Test" here: https://sgw.uj.com.tw/news_inpage_con.php?news=0000008385&class=01&type

We hope this FAQ clarifies your queries regarding the "Ultimate Test" in Kingdom Heroes - Empire.

If you have further questions, don't hesitate to contact us.

The Kingdom Heroes - Empire Operations Team